Thank you for shopping with PAOCREATE SPACE. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery, and tracking.

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

• Processing time does not include shipping time.
• You will receive a confirmation email once your order is placed.
• A tracking number will be provided once your order has shipped.

2. Shipping Destinations

We ship to customers worldwide. Shipping availability and delivery times may vary depending on your location and local customs regulations.

3. Shipping Methods & Delivery Time

Estimated delivery times after processing are as follows:

Delivery times are estimates and may be affected by customs, carrier delays, or events beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your destination and order weight. Any applicable duties, taxes, or customs fees are the responsibility of the customer.

5. Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by your local government. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

• Please check with your local customs office for more information.
• We are not responsible for delays caused by customs clearance.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.

If you have not received your tracking number within 3 business days of placing your order, please contact us.

7. Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact us as soon as possible. We will work with the carrier to resolve the issue.

• Report damaged items within 7 days of delivery.
• Provide photos of the damaged item and packaging if possible.
• We will offer a replacement or refund where applicable.

8. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Double-check your address before placing your order.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

• Email: support@paocreatespace.com
• Company Address: Room 1701, Building 5, Zone 6, New World Plaza, Taixing City, China